Privacy Policy Page

At Linkage International Shipping and Forwarding (Import and Export) LLC (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you interact with our website, services, or contact our team.

By using our website or engaging with our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• LINKAGE INTERNATIONAL SHIPPING & FORWARDING CO. (L.L.C)

• Company name

• DUBAI - UAE

• 00 971 4 2270309

•  linkage@linkage.ae

1.2 Shipment & Transactional Information

• Shipping instructions

• Cargo and container details

• Payment and billing information

• Customs documents

1.3 Website Usage Information

• IP address

• Browser type

• Pages visited

• Referring website

• Time and date of visit

We may collect this data through forms, emails, phone calls, or cookies on our website.

2. How We Use Your Information

We use your information to:

• Process and manage your logistics and shipping services

• Communicate with you regarding inquiries, quotes, and shipment updates

• Fulfill legal and customs-related documentation requirements

• Improve our website and customer support experience

• Send service-related updates or company news (with your consent)

3. Sharing and Disclosure

We do not sell or trade your personal data. However, we may share information with trusted third parties when necessary to complete our services, such as:

• Airlines, shipping lines, and freight carriers

• Customs and government authorities

• Warehousing and handling partners

• IT and payment service providers

• Legal and compliance advisors (if required)

All third parties are bound to confidentiality and data protection obligations.

4. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration, including:

• Secure servers and encrypted communication

• Role-based access controls

• 24/7 monitored systems and warehouses

• Regular internal audits and staff training

5. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy, or as required by applicable laws (such as customs and tax regulations). When data is no longer needed, we securely dispose of or anonymize it.

6. Your Rights

You have the right to:

• Request access to your personal data

• Request correction of inaccurate or outdated information

• Request deletion of your data (subject to legal exceptions)

• Withdraw consent to marketing communications

• Lodge a complaint with the data protection authority in your jurisdiction

To exercise any of these rights, please contact us at [Insert Contact Email].

7. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience and collect usage statistics. You may adjust your browser settings to disable cookies, but some website features may not function correctly without them.

8. International Data Transfers

As a global logistics provider, we may transfer data across international borders to perform our services. In such cases, we ensure adequate protection and compliance with applicable data protection regulations.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website or services indicates your acceptance of the revised policy.